UPDATE: Sunday, Sept. 29, 2013 at 6:35 p.m.
The water at Kenna Homes apartment has been turned on.
Residents told 13 News the water turned on after 6:00 p.m. Sunday
Hundreds of South Charleston residents have been without water for over a day. Due to those circumstances, those living in Kenna Homes Apartments have had to take unique measures to get the water they need. 13 News went to the apartment complex and investigated why the water line is taking so long to fix.
"This is the sink there is no water here. There's none here," said Omar Estep, a resident at Kenna Homes.
Omar Estep has no water in his apartment. He's been without water not just for hours but for over a day, since 6:00 a.m. Saturday.
"We want water, we need water," said Estep.
The source of the problem, the apartment complex's main water line. Management says 160 pounds of pressure caused the water line to bubble and break. Forcing the residents to take creative measures on how they're getting water.
"This is what I use to brush my teeth with," said Estep, while showing 13 News his bottle of water standing next to his sink.
While workers try and resolve the problem, residents are frustrated. They say the only source of water is if they go out and buy their own water.
"All the water I can afford to buy is for him, for his bottles. I can't even give him a bath," said Justin T, a resident at Kenna Homes. Justin asked 13 News to not publish his last name. He has a 6-month-old son.
With no water, Justin says he also can't flush his toilet, do laundry or even cook food.
"[It's] very frustrating, I'm surprised I've been holding my temper this long," said Justin.
Kenna Homes has 400 apartments and many of the residents are elderly. 13 News asked the property management what was being done to fix the problem.
"We're doing everything within our ability to get this thing fixed," said Jim Thacker, Treasurer of the Board for Kenna Homes.
Workers were on site since 6:00 a.m. Sunday.
They told 13 News to fix the problem, they would have to dig a hole, repair the broken line and add concrete blocks to support some of the pressure.
"Like I've been taught, adapt, adopt and improve, just live with it," said Thacker.