According to a release from Sheriff Steve Deweese, a substation near Hurricane High School is the cause of the issue.
The release says that a portable unit is coming from Logan, WV. Even with the portable unit, the estimated restoration time is 9:00 p.m. for the first customers. More power will be restored overnight.
Warming stations are open at the YMCA in Teays Valley and the National Guard Armory in Eleanor.
AEP is reporting about 3,600 customers without power in Putnam County.
A possible transformer issue has left 3,500 people without power in the Hurricane/Teays Valley. Emergency dispatcher say AEP is aware of the issue and trying to track down the source of the problem right now.
A local organization is stepping in to help keep everyone warm. The Tri-County YMCA is opening its doors to help anyone who does not have power or water.
They will allow both members and non-members to get warm and take a shower if needed. For more information, call (304) 757-0016.